• Yes, to begin the application process, please fill out the form located here: MRS Trade Account

  • Downloadable tear sheets for each item can be found on their specific product page. A full inventory with list pricing can be found below.

    LIST PRICING

    Full sample sets can be ordered by contacting info@mchlrbbns.com.

  • RFQ can be placed by emailing us at info@mchlrbbns.com.

    To confirm orders and begin production, we require a 50% non-refundable deposit. Any remaining balance must be paid in full at least 7 days before your item is estimated to be shipped from our facility, with no exceptions. 

    Quoted lead times begin upon receipt of initial payment and confirmation of all order details and are valid 30 days after the initial estimate is sent.

    All sales including any items from our in-stock inventory are non-refundable.

  • We accept payment via check, credit card, and bank transfer. If you choose to pay via check, we request that a photograph of the check is emailed to us prior to mailing.

  • We offer both white glove and crated delivery of our furniture to residential and commercial locations.

    Shipping estimates can be provided at the time of order placement but may be subject to change.

    We cannot store pieces at our facility longer than a week after the completion date. If a longer storage period is required, we will send the item to our main shipping warehouse and the client will be responsible for all appropriate storage charges.

  • Since all of our pieces are made to order to individual specifications, we are unable to accept returns or exchanges; this policy also applies to our in-stock inventory.

  • Our pieces are guaranteed for one year against any mechanical or technical failures only. Should an issue arise, please contact us within 30 days of the item’s arrival and we will work with you to determine the best solution for repair or replacement. 

    Please inspect all pieces immediately upon delivery. If pieces are delivered damaged, please notify us within 48 hours of their delivery to the residence or receiver. Damage that occurs in shipping transit is insured by the carrier and requires a claim to be filed for the cost of repair or replacement.

    We are not responsible for denting, discoloration, staining, or scratches that occur from use. 

  • Our Showroom hours change seasonally; please contact us to confirm the current Showroom hours or schedule a visit: info@mchlrbbns.com